FAQ’s &
CUSTOMER FEEDBACK FORM
The Most Common Questions People Ask Us
Do you do graphic design?
We don’t offer in-house graphic design services most customers find it very easy to use Canva to create Print Ready Files. Check out our video to see how easy it is to make print files and work with thousands of templates.
How to use Canva to design and create your Print Ready PDF files?
To design using Canva, follow these steps:
- Sign up for a Canva account and log in.
- Choose a template from the list of available templates. If you are designing to a specific measurement, please be sure to start by setting your size to the specific height and width you are planning to print at – be sure to set this to inches as the default measurement in Canva is pixels (px).
- Customize the design to your liking by adding your own text, images, colors, and logos. You can also choose from a variety of design elements like shapes, lines, and icons.
- Adjust the size and layout of your design as needed to fit the dimensions of your design.
- Preview your design to see how it will look when printed.
- Download your design in the Print PDF format.
- Print your designs on high-quality stock or send them to us to have them professionally printed.
That’s it! With Canva, you can create professional-looking designs in just a few minutes.
How do I order proofs?
Since we have no minimum order size, getting proofs is easy—just place a regular order for a single product and use the coupon code FREEPROOF to discount the charges to $0.00
How do I combine multiple designs in the same order?
Little Rock Printing™ lets you combine quantities within the same order for a better price, as long as:
- Your designs are all the same size
- Your designs use the same type of paper or stock
- You order all your designs at the same time (for example, an order of 1000 units for 4 designs with 250 copies for each).
To combine multiple orders, simply send the files and quantity breakdown to [email protected]
Can I order any quantity for my design?
That’s right; Little Rock Printing™ has low order minimums—which means you can place an order as small as a single copy for any of our products. If you don’t see the quantity you want listed on the product page, select “Custom Quantity” in the bottom left corner and fill in the amount you want to see the price break.
Can I set up an account with you?
We’re always happy to set up accounts for new or returning customers. You can either pay as you go online, pay on pickup, or have us keep a card on file, you can also apply for credit by requesting a credit application from [email protected]
You can fill out the New Account Form Online
What are the cutoff times for each production speed?
Our daily cutoff time is listed on each product page. Orders, along with the print ready PDF files need to be recieved before the cutoff time. We can sometimes still get teh job done outside of this cutoff, to check please contact us directly to see if this is possible and depending on that days workload we can work with you to try and get your orer done for when you need it.
Why are PDF's the best file to print from?
PDF (Portable Document Format) files are widely used for printing because they offer several advantages over other file formats such as PNG and JPEG.
- Compatibility: PDF files are compatible with a wide range of devices and printers, ensuring that the document will look the same no matter where it is printed.
- Preserves formatting: PDFs preserve the original formatting of the document, including font types, images, graphics, and layout, which makes it ideal for printing complex documents with multiple elements.
- Supports vector graphics: PDF files support vector graphics, which are resolution-independent, allowing the document to be printed at any size without losing quality.
- Smaller file size: PDF files can be optimized for smaller file sizes while preserving high image quality, making it easier to share and transfer large documents.
On the other hand, PNG and JPEG files are primarily used for digital images and photographs. They do not support vector graphics and may not preserve the original formatting of the document when printed, especially for complex documents. Additionally, JPEG files are lossy, which means that every time the file is saved, some quality is lost, making it less suitable for printing purposes.
In conclusion, PDF files are the best for printing because of their compatibility, ability to preserve formatting, support for vector graphics, and smaller file size.
What does Vector Graphics mean?
Vector graphics are a type of digital image that is made up of paths, rather than pixels. They are defined mathematically and are scalable to any size without losing quality or clarity, which makes them ideal for printing. When preparing files for printing, vector graphics are often used to create logos, illustrations, and other types of graphics that need to maintain their sharpness and detail at different sizes. Unlike raster images, which are made up of pixels, vector graphics can be edited and manipulated without losing quality, making them a popular choice for graphic designers and printers
How to Export a File with Bleed from Adobe Indesign
To export a PDF with bleed from Adobe InDesign, you can follow these steps:
- Open your InDesign document and go to File > Export.
- In the Export dialog box, choose Adobe PDF (Print) from the Format drop-down menu.
- Choose a name and location for your PDF file, and then click Save.
- In the Export Adobe PDF dialog box, select the PDF Preset that you want to use. If you want to create a custom preset, click on the “Save Preset” button.
- In the Marks and Bleeds section, make sure that the “Use Document Bleed Settings” checkbox is selected.
- In the Bleed and Slug section, enter the desired bleed value. The standard bleed amount is usually 0.125 inches on all sides.
- Click Export to save your PDF file with bleed.
Now your PDF file is ready to be printed, and the bleed area will ensure that any content that extends to the edge of the page will be properly trimmed.
How to Export a File with Bleed from Adobe Photoshop?
To export a PDF with bleed from Adobe Photoshop, you can follow these steps:
- Open your file in Photoshop.
- Go to File > Save As and select “Photoshop PDF” as the file format.
- Choose a location to save the PDF file and click “Save.”
- In the PDF Options dialog box, select “High Quality Print” from the Adobe PDF Preset dropdown menu.
- Under the “Compression” section, select “Do Not Downsample” and set the Compression to “None” for both color and grayscale images.
- Under the “Marks and Bleeds” section, add crop marks and bleed if required by your printer.
- Click “Save PDF” to create the print-ready PDF.
Make sure to review the PDF after exporting to ensure that it looks correct and that all necessary elements are included. It’s also a good idea to check with your printer to make sure the PDF meets their specific requirements.
Understanding Bleed and Margins
Bleed refers to the extra space outside the edge of your artwork or document that will be trimmed off during the printing process. A bleed ensures that there are no white borders or unwanted edges on the final printed product. If an image or design is intended to extend to the edge of the page, it is essential to include a bleed to ensure the design extends fully to the edge of the paper. The standard amount of bleed is typically 1/8 inch or 0.125 inches.
Margins refer to the space between the edge of your artwork or document and the text, images or design inside the document. Margins are used to create a buffer zone between the edge of the paper and the content within it. This space ensures that text or images are not cut off during the printing process and prevents the design from appearing too cramped or cluttered. Printers generally recommend keeping important elements, such as text and images, at least 1/4 inch or 0.25 inches from the edge of the page to ensure they are not cut off during printing.
In summary, a bleed ensures that the design extends to the edge of the printed product and margins ensure that important content is not cut off during printing. It is important to include both bleed and margin when designing your artwork or document for printing to ensure the final product looks professional and polished.
What is a Print Ready PDF?
A print-ready PDF file is a digital document that is ready to be printed by a commercial printing press. It is a high-quality file that includes all the necessary elements for the printer to produce a final printed product that accurately reflects the design and content of the original document.
To create a print-ready PDF, the document must be properly formatted for print, including things like setting the correct page size, including proper bleed and crop marks, and ensuring that all images and fonts are high resolution and embedded in the file. It’s also important to ensure that the color space is correctly set and specific pantone color values are used. For printing you should always design in the CMYK color space.
Once the print-ready PDF file is created, it can be sent directly to a commercial printer for production. By providing a print-ready PDF, designers and publishers can ensure that their final printed product meets their exact specifications, while also simplifying the printing process and reducing the risk of errors or delays.
How to export your PDF with outlined fonts in Illustrator?
Exporting your PDF with outlined fonts from Adobe Illustrator is easy—just follow these steps:
- Once you have outlined the fonts in your Illustrator document, save your file by going to File > Save As.
- In the Save As dialog box, choose the format you want to export your file in, such as EPS, PDF, or SVG.
- In the Options dialog box that appears, select the “Convert All Text to Outlines” option. This will ensure that all fonts in the document are outlined and will be included in the exported file.
- Choose any other export settings that are relevant to your file, such as image resolution or color space.
- Click “OK” to save and export your file with the outlined fonts.
How to view Margins and Bleed in Canva?
To turn on the view that shows margins and bleed in Canva, follow these steps:
- Open your design in Canva.
- Click on the “File” menu at the top left corner of the screen.
- Select “Show print margin” from the drop-down menu.
- You should now see a thin red line around the edges of your design area. This is your print margin.
- To show the bleed area, click on the “File” menu again and select “Show bleed” from the drop-down menu.
- You should now see a thicker purple line around the edges of your design area. This is your bleed area.
By default, the print margin and bleed area are not visible in Canva. Turning them on can help you ensure that your design elements are not cut off during printing and that your design is properly aligned within the bleed area.
How do you change your file size in Canva?
Here’s a step-by-step guide on how to resize a file in Canva Pro:
- First, open the file you want to resize in Canva Pro.
- Once you have the file open, click on the “Resize” button located in the top right corner of the screen. It’s the icon that looks like two arrows pointing in opposite directions.
- A new window will pop up with several options for resizing your design. You can choose to resize your design to a custom size, or you can select from a list of preset sizes.
- If you choose to resize your design to a custom size, simply enter the width and height dimensions that you want in the boxes provided. You can also choose to lock the aspect ratio if you want to maintain the same proportions.
- If you choose to resize your design using a preset size, simply select the size you want from the list provided. Canva Pro offers a wide range of sizes for various design types such as social media posts, business cards, posters, and more.
- Once you have selected your desired size, click on the “Resize” button to apply the changes to your design.
- Your design will now be resized to the new dimensions you specified. You can now make any necessary adjustments to your design to ensure it looks just the way you want it.
- When you’re finished resizing your design, simply click on the “Download” button in the top right corner of the screen to save your resized file.
That’s it! By following these simple steps, you can easily resize your designs in Canva Pro to suit your needs.
Whats the Difference between HEX Color Codes and CMYK Color Pantones?
HEX codes and CMYK Pantone color codes are both used to specify colors for printing, but they are different in their color models and usage.
HEX codes are used to specify colors in digital media and are based on the RGB (Red, Green, Blue) color model. A HEX code is a six-digit code that represents a specific color. Each pair of digits represents the intensity of one of the three primary colors in the RGB model. HEX codes are primarily used for web design, online graphics, and digital media, and they are not directly applicable to printing.
On the other hand, CMYK Pantone color codes are used to specify colors for printing and are based on the CMYK (Cyan, Magenta, Yellow, Key/Black) color model. CMYK Pantone codes are used to create specific colors by mixing four colors: cyan, magenta, yellow, and black. These codes are used to specify colors for printed materials such as business cards, brochures, and posters. CMYK Pantone codes are important in printing because they help ensure consistent color reproduction across multiple print runs and printing devices.
In summary, HEX codes are used for digital media, while CMYK Pantone codes are used for printing. While both codes specify colors, they use different color models and serve different purposes. In printing, it is essential to use the correct color codes to ensure accurate and consistent color reproduction.
Whats the Difference between HEX Color Codes and CMYK Color Pantones?
Watch this video to see how to Crop and Scale a photo to your desired size.
In this video, I will guide you through the process of resizing a photo for printing. We will be using Canva to create a 6 inch by 4 inch photo. I will show you how to open a custom size file, upload your photo, and fill the background to ensure it fits the desired dimensions. I will also demonstrate how to duplicate the photo for multiple prints and how to add crop marks and bleed for a professional finish. By the end of this video, you will have a clear understanding of how to resize and crop photos for printing.
How to Export High-Quality PDFs for Printing from Canva
Exporting your Canva design as a high-quality PDF ensures that your design appears with accurate colors and sharp details when printed. Here’s how:
- Open your design in Canva.
- Make sure your design uses the appropriate dimensions and resolution for your print project. A good rule of thumb is to use a resolution of 300 PPI (pixels per inch) for printing.
- In the top right corner, click the “Download” button.
- In the “File type” dropdown menu, select “PDF Print” as the file format. This format is designed specifically for high-quality printing.
- Under “Quality and File Size”, choose “High” to ensure the best possible resolution and image quality.
- If your design has a bleed or requires crop marks, check the “Crop marks and bleed” option to include these in your exported file. This is important for professional printing, as it helps us accurately trim your design to size.
- Click the “Download” button to export your high-quality PDF for printing.Following these steps will help ensure that your design prints with the best possible resolution, accurate colors, and sharp details.
What kind of file should I send?
For best results, it is recommended to send your file to us as a Portable Document Format (.pdf) format. This format preserves vector graphics and maintains image quality when scaling.
Here are some other tips:
- Resolution: The resolution of your file should be at least 300 dpi (dots per inch) for the best printing quality. Higher resolutions will result in better image clarity, but may also result in larger file sizes.
- Color mode: Make sure to use the appropriate color mode for your printing needs. If your file contains photos or images, use the CMYK color mode, which is used in four-color printing. If your file contains specific colors make sure to profile your colors as PMS Pantone spot colors.
- Bleed: If your design extends to the edge of the paper, it is important to include a bleed area in your file. The bleed area is an extra margin of about 1/8 inch around the edge of the page that will be trimmed off during the printing process. This ensures that there are no white margins around the edge of your printed design.
- Margins: Make sure to include appropriate margins in your design to ensure that important elements are not trimmed off during the printing process.
- Fonts: Embed all fonts used in your file or convert them to outlines to avoid font substitution or compatibility issues.
How do I send files?
You can:
- Upload your file when you place your order in your CART
- Use our file uploader (click here)
- Send us your own file transfer link (via WeTransfer, Dropbox, etc.)
Files are not required with your order but it is best practice to attach the PDF print files with your order. If you send the files seperately please be sure to include your order number in the file transfer.
We ask that you send files with each order to ensure we are working with the most current and up to date print files.
How to Export High-Quality PDFs for Printing from Adobe Illustrator
Here are the steps for exporting your file as a high-quality PDF for printing from Adobe Illustrator:
- Open your file in Adobe Illustrator.
- Ensure that your document is in CMYK color mode (File > Document Color Mode > CMYK Color).
- Confirm that your document resolution is set to 300 PPI (Effect > Document Raster Effects Settings > Resolution).
- Go to File > Save As.
- Choose “Adobe PDF (pdf)” from the Format dropdown menu.
- Name your file and choose a location to save it. Click “Save”.
- In the “Save Adobe PDF” dialog box, click on the “Adobe PDF Preset” dropdown menu and select “High Quality Print”. This preset is designed specifically for high-quality printing.
- On the left sidebar, click on “Compression”. Under “Image Compression”, select “JPEG” and set the “Image Quality” to “Maximum”.
- On the left sidebar, click on “Output”. Under “Color Conversion”, choose “Convert to Destination” and select the appropriate color profile for your printer (usually “U.S. Web Coated (SWOP) v2”).
- Under “Destination”, make sure “Preserve Numbers” is selected in the “Profile Inclusion Policy” dropdown menu.
- On the left sidebar, click on “Marks and Bleeds”. If your artwork has bleed or requires crop marks, check “Trim Marks” under “Printer’s Marks” and enter the desired bleed values under “Bleed and Slug”.
- Click “Save PDF” to export your high-quality PDF for printing.
Following these steps will ensure that your vector artwork prints with the best possible resolution, accurate colors, and sharp details.
How to Export High-Quality PDFs for Printing from Adobe Photoshop
Here are the steps for exporting your file as a high-quality PDF for printing from Photoshop:
- Open your file in Adobe Photoshop.
- Ensure that your document is in CMYK color mode (Image > Mode > CMYK Color).
- Confirm that your document resolution is set to 300 DPI (Image > Image Size > Resolution).
- Go to File > Save As.
- Choose “Photoshop PDF” from the Format dropdown menu.
- Name your file and choose a location to save it. Click “Save”.
- In the “Save Adobe PDF” dialog box, click on the “Adobe PDF Preset” dropdown menu and select “High Quality Print”. This preset is designed specifically for high-quality printing.
- On the left sidebar, click on “Compression”. Under “Image Compression”, select “JPEG” and set the “Image Quality” to “Maximum”.
- On the left sidebar, click on “Output”. Under “Color Conversion”, choose “Convert to Destination” and select the appropriate color profile for your printer (usually “U.S. Web Coated (SWOP) v2”).
- Under “Destination”, make sure “Preserve Numbers” is selected in the “Profile Inclusion Policy” dropdown menu.
- On the left sidebar, click on “Marks and Bleeds”. If your artwork has bleed or requires crop marks, check “Trim Marks” under “Printer’s Marks” and enter the desired bleed values under “Bleed and Slug”.
- Click “Save PDF” to export your high-quality PDF for printing.
Following these steps will ensure that your vector artwork prints with the best possible resolution, accurate colors, and sharp details.
What's the difference between CMYK and RGB?
CMYK (Cyan, Magenta, Yellow, and Black) and RGB (Red, Green, Blue) are color models used in printing and digital displays respectively.
- CMYK: CMYK is a subtractive color model used in printing. It works by absorbing light, which is then reflected back to the eye, creating the perception of color. The colors produced by the CMYK model are created by layering different combinations of cyan, magenta, yellow, and black inks. The use of black (K) helps to create deep, rich shades and improve image quality.
- RGB: RGB is an additive color model used in digital displays such as monitors, televisions, and smartphones. It works by emitting light and combining different intensities of red, green, and blue to create the perception of different colors. RGB colors are brighter and more vivid than those produced by the CMYK model, which is why RGB is the preferred choice for electronic displays.
Basically, CMYK is used for printing, while RGB is used for electronic displays. When designing for both print and digital use, it’s important to understand the difference between these color models and adjust your design accordingly.
Can you ship my product?
Absolutely! All of our prices include free shipping with the purchase of any product. Almost everything we make can be shipped anywhere in Canada (except for Large Cutouts, which are only available for pickup).
How long does it take to print?
Most of our products come with options to have your order ready in anywhere from 1-5 business days. Please provide print-ready PDF files for your designs so we can focus on making each order perfectly and delivering by the deadline.
My finished size can’t be entered on the product page—can I still order it online?
No problem! Start by choosing your product and selecting the closest size available online (for example, if you want 3.16” x 4.64” labels, select 3.25 x 4.5”). Then enter the exact size in the “Special Notes” section before completing your order.
How do I know what kind of paper to use?
We recommend that you order a Free Paper Sample Kit, or Visit Our Paper Library to learn more about our many paper options.
You can also order a FREE PROOF anytime by using the FREEPROOF coupon on a sample order.
CUSTOMER FEEDBACK FORM
Feedback Form
We are always looking to improve, let us know why you choose Little Rock Printing™ for printing, and let us know what we can do better to improve. Also, if you have photos of your printed product we would love to see your product in action with your brand!